Clients have seen revenue grow by 24%, utilizing the OKR methodology in as little as 18 months which is amazing.

When implemented correctly, OKRs establish broad alignment and accountability throughout your organization and help teams see how their work contributes to your company’s objectives. For your company to be successful with OKRs, you want to make sure OKRs are implemented with intent at every step. In our experience, groups with the most success have taken time to:

Prepare and follow a detailed strategy

Educate and empower their organization

Build a rollout plan while following change management best practices

Define OKRs in the correct sequence

Manage and track OKR progress

With that being said, you may be reluctant to implement OKRs because of uncertainty. We understand and empathize with this uncertainty.  Let’s start with the basics of OKRs.

Virtual Call Center

Trends of the business world are accelerating towards advancement. While big businesses are constantly working for further growth, the smaller ones have found a new way to compete against them.

The importance of cloud call center software for a business is no longer a question. Every business, be it a small one or a big one, needs to connect to the public or clients. Usually, small businesses find it difficult to manage and set up a proper infrastructure as a call center due to several reasons. The perfect solution that they can opt-in 2023 is a virtual contact center.

Call Tracking

This virtual call center solution can help such small businesses grow efficiently while saving installation cost, equipment cost, and all the resources that are mandatory for on-premise call centers and ultimately leads to enhancing your business with the help of virtual call center software.

Call tracking is a system that helps you track marketing campaigns that drive calls to your business.

It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.

The system tracks and sorts information about all incoming phone calls. It allows you to attribute each phone call to specific marketing channels, such as SEO, paid ads, and other online and offline campaigns.

You never get a second chance at a first impression. When your company gets a phone call from a potential client or an existing client, their first impression of your business starts with how they’re greeted. How do you want to be heard? A ringing sound followed by an indifferent receptionist? Or a professional greeting that matches the professionalism of your organization?

To ensure a consistent, professional appearance, TLC is your business’s best option – a cost-effective, efficient way to enhance your image.

Do you have potential clients calling but do not have the right  insurance, cash payment or do not have the deductible? As an average 4 out of 6 potentials that work with me will eventually be able to cover the cost of your services. Call (406) 863-6080.

You never get a second chance at a first impression. When your company gets a phone call from a potential client or an existing client, their first impression of your business starts with how they’re greeted. How do you want to be heard? A ringing sound followed by an indifferent receptionist? Or a professional greeting that matches the professionalism of your organization?

To ensure a consistent, professional appearance, TLC is your business’s best option – a cost-effective, efficient way to enhance your image.

Call center coaching that will drive increased revenue for your center.

How much more revenue could you generate if your average call center agents were 5% better? Help them improve their performance by discovering what your A-players are doing differently from the rest of the team.

Use TLC to uncover and polish how your team manage calls and drastically increase census.

As potential clients have become increasingly sophisticated, and technology allows us to collect data on buyers along the sales funnel, it’s no longer enough to use a CRM and marketing automation. Companies are turning toward sales engagement to gain a competitive edge by communicating more effectively with potential clients while providing the right information, in the right context, at the right time in the addiction cycle.

If you are a treatment center owner or are responsible for your company’s customer acquisition, chances are you have thought about what phone calls mean to your business. Maybe phone calls are the lifeblood of your business; or maybe they only account for a small fraction that you want to grow. Either way, call tracking should be an integral part of your overall marketing mix that helps you make better-informed marketing decisions to drive results.

Pay-Per-Click advertising works incredibly well to generate addiction treatment leads. A complete digital marketing strategy must include SEO, and paid search marketing on Google.

As a leader with over 30 yrs focused on drug rehab marketing, we know how challenging it can be for rehab facilities to generate admissions and we are here to help you.

Be found where the high intent searches are happening. Your potential clients are looking for addiction treatment and you are nowhere to be found.

Your brand should be firmly rooted in your "Why"—meaning, why your company exists and what you bring to the table. Along with conveying the values of your brand, your website should quickly be able to answer questions like these:

What exactly does your company do?

Which products and services do you offer?

How will customers benefit from them?